JAPANESE CULTURAL CENTER OF HAWAI`I
President/Executive Director's Evaluation - Spring 2010

Each year, the Japanese Cultural Center of Hawaii (JCCH) Board of Directors evaluates the performance of its Executive Director/President.

What follows is a job description for Lenny Andrew, the President and Executive Director of JCCH. The survey asks you to rate her performance in each category using a five-point scale.

Please choose the appropriate number rating based on your experiences and observations of the President/Executive Director during the past 12 months. To do this, simply check the appropriate box on the number bar line for each job task.

If you feel you are not able to accurately make an assessment of the President/Executive Director’s performance in a given category or job task, choose “NA” (Not Applicable).

We encourage you to include any comments or recommendations in the comments/recommendations section of each category.

In an effort to solicit candid feedback, your responses will not be personally identifiable, but instead will be aggregated with all other survey results.

Personally identifiable information in the comments section will be omitted.

Thank you for your participation in this assessment and for your candid feedback. Survey results will enable the President/Executive Director and the Board of Directors to set our course for the future.

Mahalo for your kokua,

Susan Yamada
Chairman of the Board


BUSINESS ADMINISTRATION:

Needs Improvement (1-2) Meets Expectations (3) Exceeds Expectations (4-5)

NA 1 2 3 4 5
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Manage all business operations of the Center in a manner consistent with the promotion and achievement of its mission.
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Be responsible for the operational and financial performance of the Center, including the development of fiscal controls. Ensure that appropriate performance measures to monitor and evaluate the Center's operational and financial performance are developed and employed.
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Prepare an annual operating budget for the Center for review and approval by the Board of Directors
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Oversee the preparation of timely operational and financial reports for submission to the Board of Directors.
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Develop and maintain a plan of management, including, but not limited to, an organizational chart and position descriptions, that shall be submitted to the Directors for review and approval. Submit any subsequent material changes to the management plan to the Board of Directors for review and approval.
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Supervise all employees of the Center and manage the recruitment, hiring, disciplining, or termination of employees within positions and subject to budgetary limits approved by the Board of Directors.
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Establish a climate within the Center that promotes positive morale and good working relationships among employees and enables the Center to attract and retain highly qualified and motivated employees.
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Oversee and manage all vendor relationships and monitor compliance with the terms and conditions of all vendor contracts.
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Oversee the development of a technology plan to enhance the Center's technological capabilities, including, but not limited to development of an enhanced website to be utilized as a robust and multifaceted tool for communication, productivity, outreach, and achievement of the business and programmatic goals of the Center.
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Oversee the preparation of timely submission of filings with regulatory agencies and taxing authorities. Ensure compliance with all legal requirements to maintain in good standing the Center's tax exempt status as a 501 (c) (3) organization.
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Comments/Recommendations:
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PLANNING:

Needs Improvement (1-2) Meets Expectations (3) Exceeds Expectations (4-5)

NA 1 2 3 4 5
-
Formulate a long range plan for the realization of the Center's mission that shall be submitted to the Board of Directors for its review and approval. Periodically review and update the strategic plan to adjust for changing circumstances and submit proposed revisions of the strategic plan to the Board of Directors for its review and approval.
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Develop short term operating plans with measurable goals and objectives that are to be periodically reported upon to the Board of Directors for evaluation.
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Comments/Recommendations:
-
PROGRAMS:

Needs Improvement (1-2) Meets Expectations (3) Exceeds Expectations (4-5)

NA 1 2 3 4 5
-
Develop annual program and activity plans in conjunction with the Board of Governors in a manner consistent with the mission of the Center and its strategic plan as approved by the Board of Directors.
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Manage the implementation of the program and activity plans and provide to the Board of Directors timely financial and operational reports regarding the programs and activities along with an evaluation of their outcomes.
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Develop and manage program and activity alliances, partnerships, and joint ventures with other organizations where such relations are consistent with the interests of the Center and promote its mission.
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Coordinate with and assist the Board of Governors in the conduct of its meetings and other activities.
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Comments/Recommendations:
-
FUNDRAISING:

Needs Improvement (1-2) Meets Expectations (3) Exceeds Expectations (4-5)

NA 1 2 3 4 5
-
Establish contact with and maintain favorable relations with key corporate and individual donors, foundations, organizations, and other financial supporters of the Center.
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Develop, implement, and manage comprehensive short term and long term fundraising plans for review and approval by the Board of Directors.
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Oversee the research, writing, and submission of grant proposals and administer and manage compliance with the terms of all grant awards, including preparation and submission of reports to grantors.
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In conjunction with the Board of Directors, develop and implement a plan for permanent endowment for the Center.
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Comments/Recommendations:
-
MEMBER RELATIONS:

Needs Improvement (1-2) Meets Expectations (3) Exceeds Expectations (4-5)

NA 1 2 3 4 5
-
Manage relations with the Center's membership and other stakeholders and implement a communications program to keep the Center's members engaged with the Center's programs and activities.
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Develop, implement, and manage a membership development program with the objective of increasing membership retention and development of new members.
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Provide periodic reports to the Board of Directors regarding membership.
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Coordinate with the Board of Directors, the organization of all membership related events provided for in the Bylaws, including the election of directors, the annual meeting of the members, and any special meetings of the members.
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Comments/Recommendations:
-
VOLUNTEER RELATIONS:

Needs Improvement (1-2) Meets Expectations (3) Exceeds Expectations (4-5)

NA 1 2 3 4 5
-
Manage the recruitment, training, utilization, and retention of volunteers at the Center to further the achievement of the Center's mission.
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Establish a climate within the Center that promotes positive morale among volunteers and ensures that good working relationships are developed and maintained.
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Develop and implement procedures to foster adequate communications with volunteers of the Center.
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Comments/Recommendations:
-
PUBLIC RELATIONS:

Needs Improvement (1-2) Meets Expectations (3) Exceeds Expectations (4-5)

NA 1 2 3 4 5
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Develop, implement, and manage a marketing plan that fosters an image of the Center in the community as a vibrant, relevant, and valuable institution and resource.
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Act as an articulate spokesperson and respected representative of the Center and promote the Center through external communications utilizing various media, including, but not limited to: media releases, interviews, press conferences, brochures, website, and other modes of communication.
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Represent the Center at public and civic events and in meetings with representatives of business, government, community organizations, and foreign organizations in a manner that enhances the Center's image and community relations.
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Comments/Recommendations:

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ORGANIZATIONAL GOVERNANCE:

Needs Improvement (1-2) Meets Expectations (3) Exceeds Expectations (4-5)

NA 1 2 3 4 5
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Be responsible for keeping the Board of Directors informed regarding the condition of the Center and those factors that may materially affect the Center. Provide the Board of Directors with timely reports on the achievement of the plans, goals and objectives of the Center, including, but not limited to periodic financial reports, revenue forecasts, and operations reports.
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Be responsible for ensuring compliance with all corporate requirements including those set forth in the Center's Charter of Incorporation, its Bylaws, and by law.
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In conjunction with the Chairman of the Board , prepare the agenda and coordinate all Board of Directors meetings. Oversee the preparation of minutes of the meetings of the Board of Directors. Brief the Board of Directors on matters that require their consideration and approval. Respond to all inquiries made by the Board of Directors.
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Serve as an ex-officio, non-voting, member of the Board of Directors, the Board of Governors, and each Standing Committee.
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Ensure that all activities and operations of the Center are carried out in compliance with such directives as the Board of Directors may provide.

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Comments/Recommendations:
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Additional Comments:
-

Number of years associated with Japanese Cultural Center:

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Mahalo for completing and returning the evaluation. Your input will be combined with the input of the other respondents by a UH-Honolulu Community College researcher. The findings will then be forwarded to the Board of Directors.