HCC FINANCIAL AID SURVEY - SPRING 2006
Draft 1/26/06

This survey is being conducted to provide us a better perspective of student concerns, satisfaction, and questions regarding the services of the HCC Office of Financial Aid.

Number of semesters at HCC? 		First 2 3 4 5 or more

Please indicate below the types of financial assistance you currently receive: (check all that apply)
None - am applying for first time HOPE Tax Credit
Pell Grant Scholarship
Student Loan Work Study
Other:

To what degree did each of the following contribute to your current level of knowledge about types and eligibility criteria of financial aid?

Not at all Somewhat Quite a Bit Substantially

High School Counselor

HCC Financial Aids Office
Family/Parents
Friends
Brochures/Publications
Internet Websites
Financial Aid Workshops

Why did you visit our office today?
Find out how to apply Discuss award package
Check on status of an application Request/ Sign forms

For the following items, please rate the quality of the service you received today:

Poor Fair Good Excellent

Friendliness of the staff
Courtesy of staff
Knowledge of staff
Quality of Service
Efficiency of Service
Overall experience at HCC Financial Aids Office today

Please provide your preferences for each of the following ways to contact/receive information from the Financial Aids Office:

Dislike strongly Dislike somewhat Like Somewhat Like Strongly

In person at HCC Financial Aids Office

Telephone
Mail
E-mail
Internet (web page)
Group sessions

MAHALO FOR COMPLETING THE HCC FINANCIAL AID SURVEY!