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V. Low
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Low
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Moderate
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High
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V. High
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Complete work order to include customer information, vehicle identifying information, customer concern, related service history, cause, and correction.
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Identify and interpret brake system concern; determine necessary action.
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Research applicable vehicle and service information, such as brake system operation, vehicle service history, service precautions, and technical service bulletins.
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Locate and interpret vehicle and major component identification numbers (VIN, vehicle certification labels, calibration decals).
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V. Low
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Low
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Moderate
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High
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V. High
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Diagnose pressure concerns in the brake system using hydraulic principles (Pascal's Law).
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Measure brake pedal height; determine necessary action.
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Check master cylinder for internal and external leaks and proper operation; determine necessary action.
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Remove, bench bleed, and reinstall master cylinder.
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Diagnose poor stopping, pulling or dragging concerns caused by malfunctions in the hydraulic system; determine necessary action.
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Inspect brake lines, flexible hoses, and fittings for leaks, dents, kinks, rust, cracks, bulging or wear; tighten loose fittings and supports; determine necessary action.
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Fabricate and/or install brake lines (double flare and ISO types); replace hoses, fittings, and supports as needed.
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Select, handle, store, and fill brake fluids to proper level.
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Inspect, test, and/or replace metering (hold-off), proportioning (balance), pressure differential, and combination valves.
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Inspect, test, and adjust height (load) sensing proportioning valve.
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Inspect, test, and/or replace components of brake warning light system.
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Bleed (manual, pressure, vacuum or surge) brake system.
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Flush hydraulic system.
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V. Low
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Low
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Moderate
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High
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V. High
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Diagnose poor stopping, noise, vibration, pulling, grabbing, dragging or pedal pulsation concerns; determine necessary action.
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Remove, clean (using proper safety procedures), inspect, and measure brake drums; determine necessary action.
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Refinish brake drum.
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Remove, clean, and inspect brake shoes, springs, pins, clips, levers, adjusters/self-adjusters, other related brake hardware, and backing support plates; lubricate and reassemble.
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Remove, inspect, and install wheel cylinders.
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Pre-adjust brake shoes and parking brake before installing brake drums or drum/hub assemblies and wheel bearings.
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Install wheel, torque lug nuts, and make final checks and adjustments.
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V. Low
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Low
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Moderate
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High
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V. High
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Diagnose poor stopping, noise, vibration, pulling, grabbing, dragging or pedal pulsation concerns; determine necessary action.
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Remove caliper assembly from mountings; clean and inspect for leaks and damage to caliper housing; determine necessary action.
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Clean and inspect caliper mounting and slides for wear and damage; determine necessary action.
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Remove, clean, and inspect pads and retaining hardware; determine necessary action.
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Disassemble and clean caliper assembly; inspect parts for wear, rust, scoring, and damage; replace seal, boot, and damaged or worn parts.
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Reassemble, lubricate, and reinstall caliper, pads, and related hardware; seat pads, and inspect for leaks.
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Clean, inspect, and measure rotor with a dial indicator and a micrometer; follow manufacturer's recommendations in determining need to machine or replace.
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Remove and reinstall rotor.
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Refinish rotor on vehicle.
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Refinish rotor off vehicle.
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Adjust calipers equipped with an integrated parking brake system.
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Install wheel, torque lug nuts, and make final checks and adjustments.
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V. Low
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Low
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Moderate
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High
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V. High
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Diagnose wheel bearing noises, wheel shimmy, and vibration concerns; determine necessary action.
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Remove, clean, inspect, repack, and install wheel bearings and replace seals; install hub and adjust wheel bearings.
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Check parking brake cables and components for wear, rusting, binding, and corrosion; clean, lubricate, or replace as needed.
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Check parking brake operation; determine necessary action.
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Check operation of parking brake indicator light system.
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Check operation of brake stop light system; determine necessary action.
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Replace wheel bearing and race.
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Inspect and replace wheel studs.
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Remove and reinstall sealed wheel bearing assembly.
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V. Low
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Low
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Moderate
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High
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V. High
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Identify and inspect antilock brake system (ABS) components; determine necessary action.
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Diagnose poor stopping, wheel lock-up, abnormal pedal feel or pulsation, and noise concerns caused by the antilock brake system (ABS); determine necessary action.
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Diagnose antilock brake system (ABS) electronic control(s) and components using self-diagnosis and/or recommended test equipment; determine necessary action.
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Depressurize high-pressure components of the antilock brake system (ABS).
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Bleed the antilock brake system's (ABS) front and rear hydraulic circuits.
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Remove and install antilock brake system (ABS) electrical/electronic and hydraulic components.
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Test, diagnose and service ABS speed sensors, toothed ring (tone wheel), and circuits using a graphing multimeter (GMM)/digital storage oscilloscope (DSO) (includes output signal, resistance, shorts to voltage/ground, and frequency data).
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Diagnose antilock brake system (ABS) braking concerns caused by vehicle modifications (tire size, curb height, final drive ratio, etc.).
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Identify traction control/vehicle stability control system components.
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