HONOLULU C.C. - FALL 2005 STUDENT SATISFACTION SURVEY
HCC is conducting this survey to develop information about student backgrounds, the use of college services/activities, and student satisfaction with various aspects of the campus. The findings will be used to improve college programs, facilities, and services.

Your individual responses will remain anonymous and confidential.

Mahalo for completing this important survey!

EDUCATIONAL GOALS & BACKGROUND
Primary Reason for attending HCC:
Personal interest
Improve my basic English, Reading, or Math Skills
Career Advancement - Promotion/Career Change
Obtain a technical/occupational Certificate or License
Obtain a technical/occupational Degree (A.S. or A.A.S.)
Obtain an Associate of Arts Degree (Lib Arts)
Transfer to a four year campus to earn a Bachelor's or higher degree
Other
What is your ULTIMATE academic goal?
Undecided Associate of Arts
A few college classes Bachelor's Degree
Certificate Master's Degree
Associate of Applied Science Ph.D. or Professional Degree
Associate of Science
Your academic PROGRAM/MAJOR:
Liberal Arts EIMT
ABRP Community Service
AEC Early Childhood
AERO FIRE
AJ FT
AMT IED
Apprentice - State OESM
Apprentice - Pearl Harbor RAC
AVIT SMP
CARP VESL
CA WELD
CENT UNCLASSIFIED
COSM NONE
DISL OTHER
How many credit hours are you taking this semester? 1 - 6 7 - 11 12+
Number of semesters at HCC? 1st semester at HCC 2 3 4 5 6+
What is your approximate cumulative GPA at HCC?
1.99 or lower 2.0 - 2.59 2.6 - 3.0 3.1 - 3.59 3.6+
When do you PREFER to take your HCC classes? (Select all that apply)
Weekday mornings Weekday evenings No preference
Weekday afternoons Weekends
How many of your HCC classes have been through HCC Distance Education (Telecourses/Web Classes)?
None Fewer than 25% 26% to 50% More than half
Are you attending another school/college (besides HCC) this semester? Yes No
If YES, (attending elsewhere), what is the name of that school/college?
How many credit hours have you completed at other colleges/universities?
0 1 - 14 15 - 30 31 - 45 46 - 60 61+
If you have completed credits at another college/university, what is the name(s) of that college/university?
STUDENT DEMOGRAPHICS
What is your CURRENT EMPLOYMENT STATUS?
Employed off campus - 1 - 9 hours per week Employed - full time Not employed, but want to work
Employed off campus - 10 - 19 hours per week Employed - HCC student worker Not employed, but looking for work
Employed off campus - 20 - 39 hours per week Homemaker
If you are employed, is your current job related to your academic major/program?
No - totally unrelated Yes - somewhat related Yes - directly related
Your primary ethnic identity/background:
Filipino Caucasian Pacific Islander
Hawaiian/Part Hawn Southeast Asian African American
Japanese Korean Hispanic
Chinese Samoan Other
Your GENDER: Male Female
Your AGE:
17 & Under 19 22-25 30-39 50-64
18 20-21 26-29 40-49 65+
Including yourself, how many household members live in your residence?
1 2 3 4 5 6 7+
Including yourself, how many people did you support (provide for more than half of their housing, food, and expenses) during the past year?
None, I'm supported by my family/spouse
only myself
2 (including self)
3 (including self)
4 (including self)
5 (including self)
6 or more (including self)
Were you ever in a Special Education class before HCC enrollment (Kindergarten through 12th grade)?
Yes No
What is the approximate distance from your residence to HCC?
Less than a mile 6 - 10 16 - 20 31+
1 - 5 11 - 15 25 - 30
What is your native language?
English Japanese Other Pacific
Hawaiian Samoan Other
Filipino language Korean
Chinese Vietnamese

Your father's highest level of education:
8th grade or less Associate Degree
Some high school Bachelor's Degree
HS graduate or equivalent Master or Doctorate
College, no degree Don't Know
Your mother's highest level of education?
8th grade or less Associate Degree
Some high school Bachelor's Degree
HS graduate or equivalent Master or Doctorate
College, no degree Don't Know
At the end of the Fall '05 semester, what are your academic plans for next semester (Spring '06)?
Returning to HCC for Spring '06
Achieved educational goal/Not returning to HCC
Transferring to another college/school
Not returning to HCC and not transferring
COMPUTERS & TECHNOLOGY
Do you have access to a computer outside of the campus?
No Yes, at work
Yes, at home and work Yes, through friends/relatives
Yes, at home
What is your level of skill/familiarity with computer use?
None Intermediate: can use independently for applications like word processing, spreadsheets, and the Internet
Beginner: can use for one or two tasks Advanced: can use for programming and advanced use of a variety of software applications
Do you have an e-mail address where you can send and receive messages regularly? Yes No
What kind of Internet connection do you have at home?
None Dial-up phone modern Cable DSL
Would you like HCC to provide more, less, or about the same amount of computer & multimedia technology in its classes and learning programs? Less Same More

REASONS FOR ATTENDING HCC


Why did you come to HCC? On a scale of importance (1 - 5 - from Not Important to Most Important)
Please rate the importance of each of the following items in your decision to attend HCC.

Not Important 2 3 4 Most Important
Campus location
Low tuition/fees
Can work while attending
Good technical/occupational programs
High quality instruction
Small class size
Scholarships & Financial Aid
Recommended by parents/relatives
Recommended by high school counselor/teacher
Recommended by friends
Friends also attending HCC
Preparation for a job/occupation
Upgrade my existing job skills
Only college with my program
Classes at times that fit my schedule
Coursework to help me transfer to a 4 year college
Open admissions policy
Offers developmental courses in Math, English, ESL, etc....

RATING HCC FACILITIES/SERVICES

Below you will find a list of campus facilities and services. Please rate each item (with which you have had sufficient experience) on a scale from Poor to Excellent. If you haven't had sufficient experience with a facility/service, please mark the Don't Use (DU) response.

Don't Use Poor Fair Satisfactory Good Excellent
HCC Instructional Quality
Admission Process
Placement testing - process
Placement testing - schedule
New Student Orientation
Information in college catalog
Information in schedule of courses
HCC Website
Online (My UH Portal) registration
Online (My UH Portal) grade look-up
Variety of courses available
Transcript (transfer credit) evaluation service
Transcript Request Services
Counseling - course selection
Counseling - academic progress assistance
Counseling - career planning
Academic counseling
Business Office
Records Office
Financial Aid Office
Services for Veterans
Library facilities and resources
Condition and appearance of building and grounds
Computer labs
Student Life and Development
Student Programs (concerts, events)
Cultural (ethnic) Programs and workshops
Health Center
College Bookstore
Personal security/safety on campus
Assistance from faculty
Assistance to transfer to 4 year college
Attitude of faculty/staff toward students with disabilities
Attitude of faculty/staff towards my gender
Faculty/staff concern for me as an individual
Adequacy of student parking
Parking lottery process
Services for students with disabilities
Attitude of non-teaching staff toward me
Student publications (newspaper, etc....)
Student Senate
Student Clubs
College Skills (learning) Center
Native Hawaiian Center
Tutoring Services
Overall quality of services & facilities at HCC

Definitely not Probably not Unsure Probably yes Definitely yes
If you could start over again, would you choose to attend HCC?
Would you recommend HCC to a friend or relative?

If definitely or probably not, why not?
Please use the space below to make comments, suggestions, or complaints about any HCC facility, office, service, process, or policy:

MAHALO for completing the survey.
The results will be used to improve the college!